Electrical & Air-conditioning (07) 31555014 office@tmot.com.au

Dear Customers

The Novel Coronavirus (COVID-19) has continued to impact many countries around the world, prompting the Australian Government to enact its pandemic emergency response management this week.

We are writing to update you on what Tradesmen On Time is doing to help protect the health of our customers and employees in response to this pandemic. We are monitoring the situation and any actions or responses required by the Australian Government Department of Health (www.health.gov.au).

We ask any customer who has recently returned from ‘higher risk’ countries as identified by the government to contact us to reschedule any works. If our staff attend for works and the customer is obviously unwell, it is our policy that the works will not go ahead at that time and we will contact the customer to reschedule.

Tradesmen On Time employees have been provided with hand sanitisers, and have been asked to use the sanitisors or to wash their hands with soap upon entry and exit to customers’ homes or businesses. Any employee that is unwell, or shows symptoms of illness, will be asked to leave work and follow protocols put in place by Authorities.

We encourage all our customers and employees to practice good hand and respiratory hygiene including:

– cleaning hands with soap and water for at least 20 seconds, or using alcohol-based hand sanitisers
– covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
– avoiding contact with anyone who has symptoms such as fever, a cough, sore throat, fatigue, and shortness of breath
– staying home if you are unwell.

For updates and additional information, please visit the Federal Government Health Department website at www.health.gov.au.

Please contact us if you have any questions or concerns about this notice. We understand this is an uncertain time, and we are committed to supporting our customers and staff during this period. We will keep you updated if advice from the Department of Health changes required actions.

Chris Lehmann Director – Operations Manger
Gary Somerville Director

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